For us, at Tărâmul Cerbilor, your peace and safety are essential, both in the midst of nature and in the digital environment. The company [SC COMPANY NAME SRL] makes a firm commitment to process your personal data responsibly, complying with Regulation (EU) 2016/679 (“GDPR”) and applicable national legislation.
This policy transparently explains what information we collect, why we use it, and what your rights are. The data controller is [SC COMPANY NAME SRL], with its registered office at [Registered Office Address], registered with the Trade Register under no. [J…/…], VAT number [RO…].
1. What information do we collect and for what purpose? We only collect your information when you interact with our services, depending on the type of your visit:
A. When you plan your visit and check in (Customers)
To process your reservation: We collect your first name, last name, phone number, email, and bank card information (number, cardholder, security code, expiration date). Legal basis: the conclusion and execution of a contract.
For the Check-in procedure: The law requires us to complete the arrival/departure form, which is why we need your citizenship, address, and date of birth. Legal basis: legal obligation.
For managing vehicle access: We retain your vehicle’s license plate number.
For a personalized experience: We retain your preferences (length of stay, special needs, type of accommodation, or wine selection at the cellar), so that future visits are exactly to your taste. Legal basis: your consent.
B. When you visit us just for the day If you come to enjoy our facilities without accommodation, we collect your identification data (first name, last name, ID series and number) for the management of access to the domain.
C. When we communicate with you (Marketing and Feedback) If you choose to subscribe to our newsletter or leave us a review, we will use this data to send you news, special offers, and to constantly improve our services. You can unsubscribe at any time. Legal basis: your consent and our legitimate interest.
D. When you use the website taramulcerbilor.ro To ensure the perfect functioning of the site, our system automatically collects technical data such as your IP address, date, and time of access. Legal basis: the legitimate interest to fix errors and monitor traffic.
E. For everyone’s safety The domain benefits from video monitoring in public spaces (Welcome Center, entrances, restaurants, main trails) to prevent incidents and ensure the security of people and property. Legal basis: legitimate interest.
Note regarding minors: We pay special attention to protecting the data of children under 16 years old. Any processing of their data is done exclusively with the prior consent of their parents or legal representative.
2. Who can we share your data with? Your information is safe with us. We transfer it to third parties only when it is strictly necessary to offer you our services, as follows:
Our trusted providers: Companies that help us with software platforms, IT services, or accounting.
Event partners: If you are part of an organized group or a teambuilding, certain logistical information will be shared with the travel agency or the event organizer.
State authorities: We are required by law to submit daily arrival and departure reports to the competent institutions.
3. How long do we store the information?
We keep your data only as long as necessary to fulfill the purposes described above or for the period required by applicable national legislation (such as financial-accounting obligations). Afterwards, they will be securely deleted or anonymized.
4. Your rights
You enjoy total control over your personal data. The law gives you the following rights:
The right of access: You can find out at any time what data we hold about you.
The right to rectification and erasure: You can ask us to correct inaccurate data or to delete it permanently (“the right to be forgotten”).
The right to restriction of processing and data portability: You can limit the way we use the data and ask us to transfer it to you or another controller.
The right to object and withdraw consent: If you subscribed to our communications, you can change your mind at any time, without consequences.
How can you contact us? To exercise your rights or for any privacy-related questions, write to us at the email address: contact@taramulcerbilor.ro. Alternatively, you can leave a written request directly at the Tărâmul Cerbilor Reception (Welcome Center) or at our registered office.
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Cookie Policy To make the website taramulcerbilor.ro friendlier and more adapted to your needs, we use Cookie technologies, both our own and from third parties.
What is a Cookie? It is a small text file temporarily downloaded to your device (phone, tablet, computer). It is not a virus, it does not directly collect data that identifies you (such as your name), and it does not access information on your hard drive, but it monitors technical data (e.g., IP address, device type).
Why do we use them?
- Optimized browsing: They help us remember your preferences and offer you a fluent functioning of the site.
- Anonymous statistics: We use tools (such as Google Analytics) to understand how visitors interact with our platform, allowing us to improve the content.
- Multimedia content: They allow us to harmoniously integrate video and photo elements on the site.
- Relevant communication: They help us display messages or advertisements tailored to your real interests.
How do you control Cookies? You decide if you want to accept these files. From your internet browser settings, you can block cookies totally or partially. Please note, however, that rejecting certain modules could limit the functionalities of our site (for example, online reservations). Continuing to browse our site represents your consent to use them.
